Privacy Policy

Welcome to our Privacy Policy.

This Privacy Policy is intended to explain our practices regarding the collection, use and disclosure of information we will collect from you during your interaction with our services. We value the trust you place in us by sharing your personal information. We use this information to provide you with exceptional service and to continually improve our offerings. Your participation in our services constitutes your tacit agreement to our use of your personal information as set forth in this Privacy Policy.

What do we use your data for? We will use your data (provided online or through other means), among other purposes, to respond to your inquiries, questions and suggestions.

Why do we use them? We are entitled to process your data because we have a legitimate interest in answering your queries and satisfying your doubts and suggestions.

With whom do we share your data? We will share your data with service providers who help or support us, whether they are external collaborators with whom we have an agreement, and whether they are located inside or outside the European Union.

Your Rights

You have the right to access, correct or delete your personal data. In some cases, you also have other rights, for example, to object to our use or transfer of your data, as explained in detail below.
We invite you to read our full Privacy Policy below to understand in detail how we will use your personal data and the rights you have in relation to it.

Who is responsible for the processing of your data?

The person responsible for the processing of your data is: Ebro Motors Europe, S.L., (hereinafter, "We"), is the Data Controller. This means that we are responsible for processing and protecting your personal data.

- Postal address: Juan de la Cierva, Martorell, ES
- Email: rgdp@ebro.es

For what purposes do we process your personal data?

Depending on the products, services or functionalities that you want to enjoy at any given time we will need to treat some data or others, which in general will be, depending on the case, the following:

Maintenance and Monitoring of the Service: We use Personal Data to offer and maintain our services, including the monitoring of their use.

Administration of Your Account: We manage your registration as a user of the Service, granting you access to different functionalities according to the Personal Data you provide.

Contract Execution: We use Personal Data to carry out contracts, such as the purchase of products or services through the Service.

Communicating with You: We may contact You by email, call, SMS or other electronic means to transmit pertinent information about features, products or services, including security updates.

News and Offers: We provide you with news, special offers and details about goods, services and events similar to those you have already purchased or inquired about, unless you opt out of receiving this information.

Request Management: We handle and manage your requests to us.

Targeted Advertising: We develop and present content and advertising tailored to your interests and location, for which we may also work with third-party vendors.

Business Transfers: We may use your Personal Data during mergers, asset sales, financings, acquisitions or similar transactions.

Business Partners and Affiliates: We may share your Personal Data with business partners and affiliates, who must comply with this Privacy Policy.

Sharing with Other Users: Personal Information you share in public areas may be viewed and distributed by other users.

Consent: We may disclose your Personal Information for other purposes with your consent.

Types of Information Collected

Personal Information:

Your email address.
Your first and last name.
Your telephone number.
Address details, including state, province, zip code and city.
Bank account details used for product and/or service transactions within the Service.

Transaction Data:
Date of birth.
Passport or identification number.
Bank card statement.
Other details linked to an address.

Usage Data:
Internet Protocol (IP) address of your Device.
Browser type and version.
Pages of our Service that you visit.
Date and time of your visit.
Duration of time spent on those pages.

Unique Device Identifiers and Other Diagnostic Data
If you access the Service through a mobile device, we may collect certain information automatically, such as the type of mobile device you use, your device's unique device ID, your device's IP address, your operating system, the type of mobile browser you use, unique device identifiers and other diagnostic data.
In addition, we may capture information that your browser sends whenever you visit our Service or access it through a mobile device.

Third Party Social Media Information:

We provide you with the ability to create an account and log in to the Service through various Third Party Social Networks, including:

Google
Facebook
Twitter
LinkedIn

If you choose to register or grant us access through a Third Party Social Network, we may collect Personal Data already associated with your account on that platform, such as your name, email address and activities, as well as the contact list linked to your account. In addition, you may share additional information with us through your Third Party Social Network account. By providing us with this information and Personal Data during registration or other processes, you grant us permission to use, share and store such data in accordance with the terms set forth in this Privacy Policy.

How long will we keep your data?
Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep them properly stored and protected for as long as liabilities arising from the processing may arise, in compliance with the regulations in force at any given time. Once the possible actions in each case are prescribed, we will proceed to the deletion of the personal data.

International Data Transfer
The information including your Personal Data is processed at the Company's operational offices and at any other location where the parties involved in the processing are present. This implies that such information may be transferred to and maintained on computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy, followed by your provision of such information, constitutes your agreement to such transfers.
We will implement all measures reasonably necessary to ensure that your Data is handled securely and in accordance with this Privacy Policy. No transfer of your Personal Data to any organization or country will take place unless adequate controls, including the security of your data and other personal information, are in place.

Disclosure of Personal Data
Business Transactions: If we are involved in mergers, acquisitions or asset sales, your Personal Data may be transferred, but we will notify you and your information will remain protected.
Legal Compliance and Security: We may disclose your Personal Data in response to legal requirements or to protect our rights and safety, and the rights and safety of users.

Security of Personal Data
We prioritize security, but no transmission or storage is 100% secure. Although we employ acceptable means to protect Personal Data, we do not guarantee total security.

Details of Personal Data Processing
The Service Providers we use may access your Personal Data, following their own Privacy Policies, to operate, store and process information about your activity on our Service.
Privacy under the GDPR (General Data Protection Regulation)
Legal Basis for the Processing of Personal Data under the GDPR

Users' rights under the GDPR
You have rights in relation to your Personal Data, including the right of access, rectification, restriction, erasure and portability. You can also object to processing in certain circumstances.

What are your rights when you provide us with your data?
We are committed to respecting the confidentiality of your personal data and to guaranteeing you the exercise of your rights.
In particular, regardless of the purpose or the legal basis under which we process your data, you have the right to:
Ask us for access to the data we hold about you.
Ask us to rectify the data we already hold about you. In any case, please note that by actively providing us with your personal information by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it. Any loss or damage caused to the Platform or the person responsible for the Platform or any third party by reason of the communication of erroneous, inaccurate or incomplete information in the registration forms shall be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties.
Ask us to delete your data insofar as they are no longer necessary for the purpose for which we need to process them as we have informed you above, or insofar as we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of your data or to keep it longer than necessary when you may need it.
Additionally, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency https://www.aepd.es/

Minors
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent/legal guardian and you discover that your child has provided us with Personal Information, please contact us.

Cookies and Similar Technologies
We use cookies and similar devices to facilitate your navigation on the Web, to learn how you interact with EBRO and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

Changes to the Privacy Policy
We may change the information contained in this Privacy Policy from time to time. If we do, we will notify you. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any interactive improvements, taking advantage of the fact that you will always find it as a permanent point of information on our Web.

Contact Information
For questions or comments about this Privacy Policy, please contact us at the following e-mail address: rgdp@ebro.es

Thank you, EBRO.



Last updated: November 09, 2023